…By Alan Peterson for TDPel Media.
She arrived at the airport ready to fly back home but was informed at the check-in counter that she was not allowed on the TUI flight.
Eventually, she had to wait for a later flight with a different airline.
Speaking to the Liverpool Echo, she explained that a crew member reprimanded her like a child for this action.
Victoria requested the person’s name, but instead of providing it, she was informed that she was still in the galley.
She claims to have communicated this information to the airline during her interactions with them, including when she booked her holiday.
However, when she tried to check in online 48 hours before her flight back home, she was unable to do so.
She spent a frustrating nine hours at the airport, feeling upset and disconnected from her surroundings.
In response to the situation, a TUI spokesperson expressed regret over the events that led to Victoria being denied boarding.