…By Alan Peterson for TDPel Media.
Kara, aged 37, claims to have faced discrimination due to her disability while seeking medical care.
Despite informing the medical staff of her disability, no accommodations were made by Morriston Hospital, leaving her in a distressing situation.
Desperate for relief, she had to plead for morphine, which was eventually administered, but by then, her pain had already surpassed manageable levels.
Kara had tried her best to minimize her presence, lying on her side to avoid inconveniencing others.
However, her suggestions were deemed unreasonable, and she was told that there were sicker patients requiring immediate care and that all beds were occupied.
ollowing this incident, she lodged a complaint with the ombudsman and was advised to approach a senior staff member directly if the issue recurred.
The Health Board encouraged people to explore alternative avenues for medical assistance, such as the Minor Injury Unit at Neath Port Talbot Hospital, the NHS Wales 111 website, local GP surgeries, or pharmacies, whenever possible.