A group of young women’s much-anticipated holiday in Magaluf turned into a nightmare when they were refused boarding by Ryanair on their way back home.
Louise Mckernan and her friends had enjoyed a week of sun and partying before heading to Palma de Mallorca Airport on July 16 for their return flight.
To their dismay, the rest of the group was then informed that all their boarding passes were invalid.
Additionally, she questioned how they could have successfully passed through security if their passes were indeed invalid.
The ordeal left the group deeply dissatisfied with the way they were treated.
The airline maintains that the passengers were correctly refused boarding due to their alleged online check-out and failure to generate new boarding passes.